Shop 12, Northmead Shopping Centre
2–6 Campbell St, Northmead NSW 2152, Australia

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Private Health Fund – Preferred Provider Status

See also: 

Some private health funds have their own network of "Preferred Providers" or "Members Providers" or "Members Choice Providers", eg. BUPA (MBF & HBA are now part of this group) and Medibank Private, while others run their own dental clinics, eg. HCF, NIB and AHM.

For many people, the biggest confusion often comes with the "Preferred Providers" or "Members Providers" system.

Please note that these schemes are purely commercial agreements between the Private Health Funds and the dentists involved, particularly with respect to marketing and fee setting. There are no specific indications of the clinical standards or capabilities of the clinicians.

We have not signed any of these commercial agreements with any Private Health Funds. We are not a "Members Providers" or "Members Choice Providers" of any Private Health Funds.

It is a conscious decision that we made because our past experience showed that the power of negotiation was often very one-sided.

We also believe very strongly that the best care you can receive, should be one that is free from any indirect influences from any third party, and based solely on what you truly need. That is how it should be, shouldn't it?

You may ask, "If you're not a Members Provider, will my health fund still pay a benefit if I see you for treatment?"

The answer is "Yes, it will still pay a benefit."

Despite the fact that some Private Health Funds may pay an amount different from what they would have paid their Members Providers dentists, they will all pay a benefit/rebate for recognised dental treatment done by any qualified dentist.

"So does that mean there will be a gap payment?"

Yes. However, we do have certain special packages in place to encourage and help patients look after themselves. Please see Fees for more details.

Should you require more information on private health insurance, or wish to compare health insurance policies, please visit the Australian Government website or call 1300 737 299

There is also a Private Health Insurance Ombudsman. Please see or call 1800 640 695

The Twinkle Centre

Our Doctors

Theresa Leong's picture
BDS (Rand), PDD ClinDent
Rachel Wong's picture
BDS (USyd), member of ADA
Briana Fang's picture
BDS (USyd), member of ADA, ANZSPD, IAO & AAOO
Jaime Maung's picture
BDent(Hons) (USyd)

Opening hours

  • Monday:      9am–5:30pm
  • Tuesday:      9:30am–6pm
  • Wednesday: 9am–5pm
  • Thursday:    9am–5pm
  • Friday:         9am–6pm
  • Saturday:     9am–1pm
  • Sunday:       Closed

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